Why am I being asked to verify my identity?

ID verification is required to prevent fraud and ensure the safety of our customers. It also adds an extra layer of security by ensuring no one but you link your payment information.

Depending on the payment method you select, we may need a photograph (or a simple video) of you and a photo of your government-issued identification card. In some countries or jurisdictions, we may require additional information as per local country guidelines. You may also need to provide a picture with the written date of your transaction. That way, if someone manages to steal somebody's photo and their ID they still can’t make illicit transactions. We do this to keep our customers safe.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.