There may be a couple of reasons why a payment can be declined – an issuing bank or a geographic location that is not supported or the nominal authorisation charge you entered was incorrect, for example. Should you have another card under your name, we recommend trying to fund your order using that. Alternatively, you may also pay for your order using an online bank transfer like POLi or cash via newsagents. If you need additional support, feel free to get in touch with us through