Why is my credit card declined?

There may be a couple of reasons why a payment can be declined: 

  • an issuing bank or a geographic location that is not supported 
  • the nominal authorisation charge you entered was incorrect

Should you have another card under your name, we recommend trying to fund your order using that. Alternatively, you may also pay for your order using one of the other supported payment methods (such as an online bank transfer). If you need additional support, feel free to get in touch with us through support.banxa.com.

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