How long will my order take? : Banxa

The time to process your order can vary due to a number of factors:

The payment method;
Whether this is your first order with us;
Whether the ID you submit is clear and passes our compliance checks.
Blockchain network load

Orders which complete without intervention, are generally completed within 30 minutes.

However, some aspects of the process are outside of Banxa’s control - blockchain settlement (due to network congestion), delays from your payment method, and external compliance checks.

If we are aware of delays impacting large numbers of customers, we will inform you via email.

Payment Methods and Times

Banxa offers a number of ways you can complete your cryptocurrency purchase. Not all methods are available in all countries, so please confirm you have access to a specific payment method.

When choosing your payment method, please consider the required processing time as this may impact the speed of your purchase being fulfilled. In some cases, the money will display as deducted from your account, but there is a time delay for this to reach our account/s and be verified.

Payment method	Availability	Speed
Debit/ Credit cards (including Mastercard/ VISA)	Worldwide	Instant
Apple Pay	Worldwide	Instant
Google Pay	Worldwide	Instant
PayID	Australia	Instant
NPP Direct Entry	Australia	Instant
iDEAL	Europe	Instant
SEPA	Europe	1-3 business days
Klarna - Pay Now	Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, Slovakia, Spain, Sweden	Instant - 1 day
Faster Payments	UK	Instant
Interac	Canada	Instant
ACH	United States	1 - 3 business days
PIX	Brazil	Instant
SPEI	Mexico	Instant
Khipu	Chile	Instant
Bank Transfer - South Africa	South Africa	Instant

*Acceptance times can vary between different banks or financial institutions. First time transfers can be delayed depending on the financial institution.

Order payment and fulfilment

Orders will be closed 72 hours after creation if we have not received your payment. The expectation is that at order issuance, payment will be initiated within 12 hours unless there are exceptional circumstances. Taking into account payment times, this allows the funds' receipt to be confirmed within the time frame.

Please note that if you make a purchase with a Credit card/Debit card, the transaction will be put through as a pre-authorisation only to hold the order. When the order is fulfilled the payment amount will be finalised and taken.