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Order Process
Banxa customer journey
I’ve made an order, what is the process now?
How long will my order take?
I've not received a confirmation email after placing my order.
My transaction says it's completed but I don't see the cryptocurrency in my wallet? What do I do?
Why is my order taking so long to complete?
I have submitted my order but I need to edit it. What do I do?
Can I cancel my order?
What countries are supported by Banxa?
Why did my order fail?