BANXA Order Process
All persons purchasing cryptocurrency are required to complete a once-off verification of identity process to ensure that they are not purchasing via fraudu...
Thu, 1 Apr, 2021 at 3:29 PM
ID verification is required to prevent fraud and ensure the safety of our customers. It also adds an extra layer of security by ensuring no one but you link...
Thu, 1 Apr, 2021 at 3:32 PM
Ensure that the name you provide us matches the name written on your government-issued ID. You may use the following IDs: A valid National ID Many coun...
Thu, 1 Apr, 2021 at 3:34 PM
Payment time varies due to a number of factors - By payment method If this is your first order with us Whether the ID you submit is clear and passes ou...
Wed, 7 Apr, 2021 at 1:23 PM
The Order Flow at Banxa is very simple. There are between 4-6 steps in the Order process, depending on whether you are a new or existing customer. CRE...
Thu, 1 Apr, 2021 at 3:47 PM
As you may know, digital asset transactions are irrevocable. Once Bitcoin or another coin (ETH, BNB, LNK) are sent, they cannot be refunded or recovered. It...
Thu, 1 Apr, 2021 at 3:48 PM
Finalised order transactions cannot be cancelled. Once you have gone through PAYMENT VALIDATION, we consider the Order complete. If there is no KYC/ID Check...
Thu, 1 Apr, 2021 at 3:49 PM
Confirmation emails usually arrive within 10 minutes. If there is a high demand for Order, the delay maybe 30 minutes. If you have not received a confirmati...
Thu, 1 Apr, 2021 at 3:49 PM
In case you haven’t received your bitcoin after 24 hours, please contact us at support.banxa.com Please ensure that the deposit receipt contains the refere...
Thu, 1 Apr, 2021 at 3:51 PM
Every exchange around the world will set its own rate. The Bitcoin conversion displayed on our webpage may differ from the exchange rates shown by for examp...
Thu, 1 Apr, 2021 at 3:51 PM